Make sure that you reboot the computer when prompted. For more information, see the Symantec Knowledgebase article TECH201455 (http://www.symantec.com/docs/TECH201455).  Resolved an issue with a potential buffer overflow in Symantec Drive Encryption running on Microsoft Windows XP or Microsoft Windows If an affected user has multiple systems or devices associated to the end user's account, check to make sure the other system or device is not also affected by this duplicate Don't have a SymAccount?
All versions of Symantec Drive Encryption behave in this way, although version 10.3.2 obtains the Disk UUID value differently than previous versions. Otherwise, select this option.Click NextClick FinishClick OK, allow the recovery to finish, remove the Recovery disk and reboot the machine.Enter the pass phrase on the PGP screen.When the error Missing Operating System appears, boot the machine CAUTION: Using the PGPwdeupdatemachineUUID.exe tool will not work with Symantec Drive Encryption 10.3.2 MP12 and above.
Submit a False Positive Report a suspected erroneous detection (false positive). Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support If not, adjust drive letter accordingly).If system is Windows XP, type BOOTSECT /NT52 c: /MBR (ensure that c:\ is the system volume. No Yes Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection Endpoint Protection Cloud IT Management Suite Email Security.cloud Data Center Security Blue Coat Products Information Protection Data Loss Prevention Symantec Encryption Management Server, therefore, identifies all the computers with the same MACHINEGUID.
Error One of the following errors may be displayed in the Symantec Encryption Desktop/PGPDesktop client: The administrative server is not available for storing the administrative recovery token. Machineguid Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? Resolved an issue with Symantec Drive Encryption for Mac OS X so that attempted encryption of unsupported partition types no longer produces PGPError #-1.  Resolved an issue so that external Your cache administrator is webmaster.
Note, however, that Symantec Encryption Desktop is not compatible with Apple Boot Camp on Mac OS X 10.9. If another user has been deployed with the same image, and the same MACHINEGUID is present, upon encryption, the same Disk UUID will be used to identify the disk and this Close Login Didn't find the article you were looking for? Note: There are threePGPwdeupdatemachineUUID.exe utilities, one that supports Symantec Encryption Desktop 10.1.x clients,another that supports Symantec Encryption Desktop 10.2.x through 10.3.1 clients, and the third to support 10.3.2 clients.
General Resolved an issue with Symantec Encryption Desktop so that a Remote Desktop Protocol (RDP) connection now requests the password for a Single Sign-On user of one machine when connecting through Navigate to the drive letter the recovery disk was booted from. Click CD MANAGER to get into the manager directory (example: D:\MANAGER). If system is Windows Vista or later, type BOOTSECT /NT60 c: /MBR (ensure Pgpwdeupdatemachineuuid.exe Download The Enrollment Assistant begins to enroll the user. PGP error : -11996 Operation failed: Failed to update PGP metadata.
Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. Identify which machines have duplicate MACHINEGUID or Disk UUID values. 2. The new MACHINEGUID is then sent to Symantec Encryption Management Server to create a unique entry for the computer. Create a SymAccount now!' Symantec Encryption Desktop 10.3.1 - Resolved Issues TECH213215 January 14th, 2014 http://www.symantec.com/docs/TECH213215 Support / Symantec Encryption Desktop 10.3.1 - Resolved Issues Did this article resolve your issue?
Now, when the number of accounts reaches 100, warnings begin to appear that the user has exceeded the maximum number of supported accounts and to delete unused accounts.  Resolved an Submit a False Positive Report a suspected erroneous detection (false positive).
Please try the request again. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem How to restore disks encrypted with Symantec Drive Encryption with Symantec System Recovery Verify the Disk IDis not a duplicate by running the following commands at a Windows Command Prompt (Start >Run > CMD) 4.
This value is in turn used to set the Device ID in the Drive Encryption BootGuard FileSystem (BGFS). As a result, Symantec Encryption Management Server creates only one entry for all the computers as well as overwrites their Whole Disk Recovery Token (WDRT), hostname, and IP addresses. Sorry, we couldn't post your feedback right now, please try again later. Thank you for your feedback!
Whole Disk Recovery Tokens presented to the Symantec Encryption Management Server (formerly known as PGPUniversal Server) may not be valid for users because the Disk ID is the same for multiple Opena Windowscommand prompt. Try these resources. A denial-of-service vulnerability affects OpenLDAP.
This document helps the administrator understand how to change the MACHINEGUID on a client computer with the PGPwdeupdatemachineUUID.exe utility if multiple computers in the environment have the same MACHINEGUID, with the First fix the duplicate MACHINEGUID values before considering upgrading to Symantec Drive Encryption 10.3.2 or later. Reinstall Symantec Encryption Desktop. Solution When you run the PGPwdeupdatemachineUUID.exe command-line utility, it generates a new MACHINEGUID on a client computer.
CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Create a SymAccount now!' Unable to upload a whole disk recovery token to Symantec Encryption Management server TECH149228 December 5th, 2013 http://www.symantec.com/docs/TECH149228 Support / Unable to upload a whole disk recovery No Yes CompHelp - Menu Skip to content Home Symantec Error Invalid Machine Uuid Posted on May 31, 2015 by admin Symantec Internet Security and others. Try these resources.
TIP: The Symantec Encryption Desktop client changed post 10.3.2 GA, so upon running the utility outside of "C:\program files (x86)\PGPCorporation\PGPDesktop>", the following error may occur: Operation failed. This document is intended for local administrators who create system images and deploy them on client computers. To obtainthe PGPwdeupdatemachineUUID.exeutility for the applicable versions, as well as a full consultation in resolving this issue, including cleaning up data on the Symantec Encryption Management Server, contact Symantec Support. Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription.