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Symantec Endpoint Manager Java Error

Thank you for your feedback! Check the debug logs on the client computer You can check the debug log on the client computer. Click Login. Click Yes to restart the SEPM service. http://mmonoplayer.com/symantec-endpoint/symantec-endpoint-protection-java-error.html

Use a browser to test the connectivity to the management server on the client computer On the client computer, open a web browser. Repeat steps 3-5 if multiple incompatible versions are installed. Install Java 6 Update 14 Method 1: Download the latest Java 6 update 14 from the Symantec Endpoint Protection Manager's remote console website. Here are the steps with Java 1.6 update 31 to access SEPM via Java console: Make sure you have installed the latest version of Java 1.6 update 31 installed on the

Disable or Remove Incompatible Versions of Java There are two methods of dealing with incompatible versions of Java. Try these resources. After upgrading to Java 7 Update 51 you are no longer able to launch the remote Symantec Endpoint Protection Manager Console. Double click on the Java icon to open it.

Solution The communication channels between all of the Symantec Endpoint Protection components must be open. In the SEPM, export the communication file (sylink.xml) from the client group to which you want the client computer to connect. Check system requirements Ensure that both the client and the management server meet the minimum or recommended system requirements. Additionally, it has been reported that the following URL prevents the error: http://:9090/symantec.html (Note the addition "/symantec.html") Legacy ID 2009092502051248 Terms of use for this information are

Try to start the Symantec Endpoint Protection Manager service in Service Control Manager. In the right pane, under Symantec Endpoint Protection, click Edit Debug Log Settings. If not, reference the following document for further troubleshooting: http://www.symantec.com/business/support/index?page=content&id=TECH102413&locale=en_US References "Which communication ports does the Symantec Endpoint Protection Manager 11.x use?" http://www.symantec.com/business/support/index?page=content&id=TECH102416&locale=en_US This document is available in the following The correct Java version will be installed.

Click "Yes" when asked if you are sure you want to remove Java. Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. Terms of use for this information are found in Legal Notices. Don't have a SymAccount?

Submit a Threat Submit a suspected infected fileto Symantec. Check the client's routing path. Method 1: Disable Incompatible Versions Via the Java Control Panel Click Start > Control Panel. Click OK.

Check that the management server is not running multiple versions of PHP You can check whether the management server runs multiple software packages that use different versions of PHP. check over here Terms of use for this information are found in Legal Notices. Thank you for your feedback! Terms of use for this information are found in Legal Notices.

Don't have a SymAccount? In the ODBC tab, verify that the Data source name drop-down list is SymantecEndpointSecurityDSN. This file usually appears in \Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\log. his comment is here Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation Why is logging into Symantec Endpoint Protection Manager producing the error:

Click OK. Click View Log. Thank you for your feedback!

TECH102769 August 2nd, 2013 http://www.symantec.com/docs/TECH102769 Support / Unable to Logon to Symantec Endpoint Protection Manager.

You should also check network connectivity. Select 6 update 14 from the drop down menu. Create a SymAccount now!' Error: "Unable to launch the application" when attempting to access the Symantec Endpoint Protection Manager Java Remote Console TECH96362 August 16th, 2010 http://www.symantec.com/docs/TECH96362 Support / Error: "Unable Try these resources.

The Home, Monitors, and Reports pages display an HTTP error. Try these resources. Try these resources. http://mmonoplayer.com/symantec-endpoint/symantec-endpoint-error-1606.html Type "http://java.sun.com/products/archive/" into the address bar (without the quotes).

You can check the debug log by using the following methods: In the SEP client, click the Help button, and then click Troubleshooting. The linked document can provide logs to indicate root cause. Thank you for your feedback! In the ODBC tab, click Test Connection.

Solution Java 7 is not supported with SEP 12.1 RU1 MP1. Details: Error: Could not load file/URL specified:C:\Documents and Settings\\Application Data\Sun\Java\Deployment\cache\6.0\31\8ca89f-625c5ffe CouldNotLoadArgumentException[ Could not load file/URL specified:C:\Documents and Settings\\Application Data\Sun\Java\Deployment\cache\6.0\31\8ca89f-625c5ffe] at com.sun.javaws.Main.launchApp(Unknown Source) at com.sun.javaws.Main.continueInSecureThread(Unknown Source) at com.sun.javaws.Main$1.run(Unknown Source) at java.lang.Thread.run(UnknownSource) Solution Deploy the communication file to the client computer: An additional option in SEP 12.1.2 (RU2) and later is the Communication Update Package Deployment. This article describes how to troubleshoot communication issues.